The Phoenician Resort Gold Coast, Gold Coast - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

24-26 Queensland Avenue, Gold Coast, Australia, 4218

Phoenician Resort offers luxurious holiday apartments in Broadbeach, just 0.1 miles from a pristine beach. This 4-star Gold Coast hotel features indoor and outdoor pools, a spa, and a gym, providing a range of amenities for both relaxation and entertainment.

Rooms & Amenities

Each apartment at Phoenician Resort is fully self-contained, featuring a private balcony, air conditioning, and flat-screen TV. Units come with a modern kitchen and laundry facilities, accommodating families and groups comfortably.

Dining & Nearby Options

Dining options abound near Phoenician Resort, including the award-winning 1Two3 Restaurant. Many local restaurants like Yellow Fin Seafood and Crema Espresso are only minutes away, offering diverse culinary experiences.

Recreation & Attractions

Phoenician Resort features leisure amenities such as an indoor and outdoor swimming pool, sauna, and spa. Broadbeach’s stunning beaches, local parks, and theme parks like Dreamworld and SeaWorld are all nearby for guests to explore.

Transportation & Accessibility

Transportation options include the Broadbeach North Bus Station within a 4-minute walk, providing easy access to other areas. Gold Coast Airport is approximately 11.5 miles away, with taxi and coach services available for transfers.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Two-Bedroom Apartment

Max:

4 persons

106 m²

Bed options:

2 Single beds or 1 Queen Size Bed

Garden view

Shower

Heating

room details

Check Prices

One-Bedroom Apartment

Max:

3 persons

73 m²

Bed options:

1 King Size Bed

Garden view

Shower

Heating

room details

Check Prices

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore available ways to reach your dream destination

City Center

Gold Coast 1.9 mi

Airports

Gold Coast (OOL) 12.0 mi

Brisbane (BNE) 57.6 mi

Train

Robina Train Station 4.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Pool Area

“The pool area provided a wonderful escape, especially with a great view of Surf Parade during the festival. It was a perfect spot to unwind!” view full review

Family Friendly Pools

“The resort offers fantastic swimming pool facilities suitable for all ages, making it an excellent choice for families. The separate pools for children, adults, and indoor use kept everyone entertained.” view full review

Well-Equipped Apartment

“Our apartment had top-of-the-line appliances, including a washer and dryer, which made our stay comfortable and convenient.” view full review

Modern Bathrooms

“The bathrooms in our unit were newly updated, adding a touch of luxury to our stay. It was a lovely experience to use such stylish facilities.” view full review

General

No smoking on site
Free parking
Off-site parking lot
Safe deposit box
Express check-in/ -out
No pets allowed
Security
Baggage storage
Elevator
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services

Children

Cribs
Children's pool
Game room

Spa & Leisure

Saltwater pool
Indoor swimming pool
Sun terrace
Garden area
BBQ facilities
Spa & wellness center
Sauna
Jacuzzi

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Patio
Garden furniture
Dining table
Ironing facilities

Bathroom

Washing machine

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

24-26 Queensland Avenue, Gold Coast, Australia, 4218

Map view

24-26 Queensland Avenue, Gold Coast, Australia, 4218

City landmarks

Level 77 of Q1 Resort 9 Hamilton Avenue

SkyPoint Observation Deck

1.5 mi

Mall

Pacific Fair Shopping Centre

1.1 mi

Broadbeach QLD 4218

Queensland Korean War Memorial

3100 ft

Parks

Cascade Gardens

3100 ft

Parks

Pratten Park

2800 ft

Museums

Ripley's Believe It Or Not Surfers Paradise

1.8 mi

Broadbeach Park

2200 ft

Gold Coast Highway

Les Rodgers Memorial Park

1.3 mi

Mall

Cavill Mall

1.8 mi

The

Craft markets

1.8 mi

Gallery

HOTA, Home of the Arts

2.0 mi

Libraries

Broadbeach Branch Library

1.8 mi

Nearby

Casinos

The Star Gold Coast

1400 ft

Events

Gold Coast Convention and Exhibition Centre

1400 ft

Shopping Area

The Oasis Shopping Centre

1400 ft

1 Hooker Blvd

Dracula's Cabaret Gold Coast

1400 ft

Broadbeach

1400 ft

Victoria Avenue Plaza

Rotary Carousel Broadbeach

1400 ft

Shopping Area

Broadbeach Mall

1400 ft

Parks

Kurrawa Pratten Park

1400 ft

Shopping Area

Oracle Boulevard

1400 ft

Parks

Paula Stafford Park

1400 ft

Store

Woolworths Oasis

1400 ft

Shopping Area

Niecon Plaza

1400 ft

Old Burleigh Rd

Kurrawa Park

1400 ft

216/1/10 Albert Ave

Go Ballooning

1400 ft

Amusement Park

Broadbeach Mall Charity Carousel

1400 ft

167 Old Burleigh Rd

Kids Playground Kurrawa

1400 ft

Parks

Victoria Park

1400 ft

Gold Coast hwy

Kokoda Memorial

1400 ft

Restaurants

Sage Cafe Restaurant

300 ft

Cnr Surf Parade & Queensland Ave

Koi Dining & Lounge Bar

1000 ft

Wave Building Cnr of Surf Parade & Albert Avenue

Yellowfin Seafood Restaurant

300 ft

U 6 20 Queensland Ave

The Coffee Club

300 ft

Rex Flats 9 Surf Pde

Frankies Brasserie

200 ft

U 1 20 Queensland Ave

La Porchetta

400 ft

Shop 3 Surf Parade

Molly Malone's

300 ft

97 Surf Parade

Rumi Persian Restaurant

400 ft

8/110 surf parade Broadbeach

Arigatou Broadbeach Teppanyaki

300 ft

97 Surf Pde Shop 7

La Roma

500 ft

Shop 9 17 Albert Ave

Cold Rock Ice Creamery

400 ft

Phoenician North Tower Shop 8

Addiction Food & Coffee House

400 ft

Queensland Avenue Shop 5/24

Caribbean Shack Bar & Restaurant

400 ft

Shop 5 110 Surf Parade

Reviews and Ratings

Feedback from previous guests about their experience

78%

liked the resort and would come back again

7.8/10

Very good

Rooms

7.0

Location

9.4

Service

7.4

Dining

8.0

Avery

United Kingdom, March 2025

9.2/10

I had a lovely stay at The Phoenician Resort, with its clean and neat facilities and a warm, welcoming staff that really made me feel at home. The location is super convenient, just a short walk to the beach and broad range of restaurants, though I did find the dining options a bit underwhelming. The apartment was cozy and well-equipped, but the bathroom was quite cramped. Overall, I really enjoyed my time there and would recommend it to anyone visiting the Gold Coast.

Rooms

10.0

My one-bedroom apartment had three balconies with stunning views and comfortable furniture, making it a cozy retreat.

Service

10.0

The staff was incredibly friendly and attentive, particularly Julie at check-in who set a great tone for my stay.

Location

10.0

The location is perfect, just a five-minute walk to the beach, the convention center, and lots of dining options.

Dining

8.0

While the on-site restaurants weren’t as good as I hoped, there are plenty of other cafes and dining spots nearby.

Facilities

8.0

The resort has great facilities like secure parking and quick elevators, which made my stay even more enjoyable.

Ethan

United Kingdom, February 2025

7.6/10

I had a pleasant stay at The Phoenician Resort, enjoying the great location and friendly staff. However, I faced issues with a faulty wifi system that required multiple complaints to resolve, which marred an otherwise lovely experience.

Rooms

6.0

The room was comfortable and in a brilliant location, close to shops and restaurants, making for a relaxing holiday.

Service

6.0

The staff were lovely and helpful, but the service regarding the wifi issue could have been more efficient.

Location

10.0

The resort is excellently situated just two blocks from the beach and near a wide array of restaurants and entertainment options.

Dining

10.0

The dining options were great with access to several restaurants nearby, which enhanced my overall experience.

Facilities

6.0

The resort offers useful facilities such as dry cleaning and laundry, but there were issues with the locking of outside doors during my stay.

Robert

United Kingdom, February 2025

7.0/10

My stay at the resort was enjoyable thanks to its prime location in Broadbeach. However, I found the apartment a bit dated. While spacious with a nice balcony, the amenities and decor felt like they needed an upgrade. The staff were very friendly and welcoming, which made my experience better.

Rooms

6.0

The apartment was spacious and well set out, but the mattresses were past their prime and uncomfortable. I appreciated the kitchen's availability for cooking, though the bathroom could use an update.

Service

8.0

The staff were absolutely wonderful and very welcoming, making check-in a breeze.

Location

8.0

The location was fantastic, right in the center of Broadbeach. I was within walking distance to the beach, restaurants, and public transport.

Dining

7.0

I didn't dine on-site, but the nearby eateries offered plenty of dining options worth exploring.

Facilities

6.0

The common facilities were reasonably well maintained, and while the indoor pool was great, my room's kitchen and utensils seemed outdated.

Daniel

United States of America, January 2025

7.0/10

The Phoenician has a prime location, perfect for a getaway, but it has some shortcomings that can affect your stay. While I appreciated the spaciousness of the apartments and the cleanliness of the common areas, the dated rooms definitely need some modernization. Service was mixed, and the lack of prompt response to concerns was disappointing. Overall, if you are lucky enough to get a renovated room, you might have a pleasant stay, but be wary of the construction noise bothering your peace.

Rooms

5.0

Our apartment felt very outdated and was in need of a significant makeover. It had the basics, but the bed was extremely firm, making it hard to get a good night's rest.

Service

6.0

While the reception staff were friendly and welcoming, the manager's response to issues was quite disappointing and dismissive.

Location

9.0

The location is fantastic, close to the beach, shopping, and dining options, making it very convenient for everything you need.

Dining

Facilities

8.0

The pool area was lovely and well-maintained, providing a nice space for relaxation despite the surrounding issues.

Vernon

United States of America, December 2024

8.8/10

I had a fantastic weekend stay at this resort, especially enjoying the two heated pools and the spa during a chilly winter. The layout of our unit was excellent, and the recent renovations in the bathrooms made our experience even better. However, some aspects of the service could use improvement, particularly communication regarding accessibility features.

Rooms

9.0

The room was spacious and clean, featuring three separate heating/cooling units which kept us warm throughout our stay. We appreciated the well-equipped kitchen area, even if we chose to eat out at the nearby restaurants.

Service

7.0

While the service had plenty of personality, there was a lack of guidance on public transport options when I inquired. It would have been helpful to have more thorough communication regarding room accessibility features.

Location

10.0

The location is perfect—right in the heart of Broadbeach with restaurants, shops, and the beach just a stone's throw away. Everything we wanted was easily within walking distance, making our stay very convenient.

Dining

Facilities

9.0

The heated pools were a huge plus, providing a cozy swimming option even in winter. The resort also had a lovely barbecue area which we enjoyed using.

Joseph

United States of America, November 2024

8.2/10

I had a wonderful stay at the hotel, especially enjoying the spacious rooms that felt like a home away from home. The location was unbeatable, right in the heart of Broadbeach with numerous dining options and attractions nearby. While the amenities were decent, they could use a bit of updating to reach that luxurious feel. Overall, a great experience with minor drawbacks.

Rooms

8.0

The rooms were spacious and well-appointed with a nice entry area leading into different sections, including a cozy living area and two comfortable bedrooms, though they could use some renovation.

Service

7.0

The service was generally efficient, but I found it to be a bit lacking in warmth. However, a special mention to Nigel, the handyman, who was incredibly helpful and cheerful.

Location

10.0

The location was fantastic, situated right near Broadbeach with plenty of restaurants, shops, and a short walk to the beach.

Dining

Facilities

7.0

The facilities, particularly the pool area, were lovely and sun-drenched all day. Nevertheless, some areas felt a bit dated and could benefit from modern updates.

Alexander

United Kingdom, November 2024

7.8/10

My stay at The Phoenician Resort was a mixed bag. While the location was fantastic and the staff were incredibly friendly and helpful, the apartment I stayed in felt outdated and in need of significant renovation. I did enjoy the lovely pool area and found the resort itself to be clean, but it would really benefit from some updates.

Rooms

6.0

The apartment I had was comfortable but felt quite dated and needed a complete overhaul. The bed was excessively firm, and there were some maintenance issues, like the oven alarm malfunctioning.

Service

8.0

The staff at reception were very pleasant and helpful, which made my stay more enjoyable. They reacted promptly to my concerns, especially regarding the oven issue.

Location

10.0

Located right in the heart of Broadbeach, I found the position excellent. It was a short walk to the beach, restaurants, and other amenities.

Dining

8.0

Dining options nearby were plentiful, and there was even a lovely cafe right down below the resort, which was a great convenience.

Facilities

7.0

The resort facilities were good, and I especially appreciated the lovely pool area, but I did find the garden area off my balcony needed better cleaning.

Deborah

United States of America, October 2024

8.0/10

I had a pleasant stay at The Phoenician, with some highlights including large, modern rooms and great undercover parking. The reception staff were welcoming, and the location was super convenient, close to restaurants and the beach. However, the prices can be quite steep during events, and the housekeeping situation for shorter stays is a bit of a letdown, as it takes away from the usual hotel experience.

Rooms

7.0

The rooms were spacious, modern, and equipped with all the essentials. However, they could use a thorough cleaning, especially the bathroom.

Service

8.0

The reception staff truly tried to make my stay comfortable. They were helpful and kind, but the lack of housekeeping for short stays was disappointing.

Location

9.0

The hotel is in a fantastic location, just a two-block walk from Kurrawa Beach and surrounded by plenty of shops and restaurants.

Dining

Facilities

8.0

Facilities like the undercover parking and the air conditioning worked beautifully, contributing to a comfortable stay.

Elliot

United Kingdom, September 2024

6.2/10

I had high hopes for my stay at The Phoenician Resort, especially given its great location, but my experience was mixed. On the one hand, I loved the accessibility to shops and restaurants, which made exploring effortless. However, my apartment was disappointing, with cleanliness issues and a lack of basic kitchen items, which really affected my experience.

Rooms

5.0

My apartment was filthy on arrival, with hair and crumbs everywhere. It felt like it hadn't been cleaned in ages, and I had to ask to be moved, which was disheartening.

Service

5.0

The customer service from reception left a lot to be desired. I felt unheard when I brought up the issues with my room, and although the staff were friendly, I didn't feel supported.

Location

8.0

The resort's location was fantastic, right in the hub of cafes, restaurants, and close to the beach. It was very convenient to walk to local attractions.

Dining

7.0

While I didn't delve into dining at the resort, its proximity to renowned places like Georges seafood restaurant was an added benefit.

Facilities

5.0

I appreciated the full kitchen and laundry facilities in my apartment, but the issues with cleanliness and missing items really detracted from the overall utility.

James

United States of America, September 2024

9.0/10

My stay at the resort was fantastic overall! The location couldn't be better, with so many amazing restaurants just steps away. The room was clean and equipped with everything we needed, although a little dated. The staff went above and beyond to make our stay comfortable, but I did notice the kitchenware could have been checked more thoroughly. The pool area was delightful and perfect for relaxation. I truly enjoyed my time here and will definitely return when I get the chance.

Rooms

8.0

The room was well equipped and clean; however, it did feel a bit dated.

Service

9.0

The staff were fabulous, friendly, and went out of their way to help us.

Location

10.0

The location was excellent, with a variety of restaurants nearby and close access to the beach.

Dining

Facilities

9.0